Exchange Server 2010 SP1 Beta – Installing and Features Part 2

This is the second post in my series about Exchange Server 2010 Service Pack 1 beta. It covers more of the features i think is worth mentioning.

Features Continued…

First, I will again give instructions on how to manage My Organization, this is where we can find both old and new features for administration in ECP.


Configure Transport Rules in ECP

To Configure Transport Rules in ECP, navigate to Mail Control and Rules. In my case the list of rules is empty since I haven’t created any rules yet. But let’s change that and start with creating a rule. I will create a disclaimer, a common rule to cover something used by most companies today. Click New to start the creation process.


In the New Rule window you can configure conditions and actions for the rule. If you click on More Options… you can also add exceptions. Choose The recipient is in the scope of and then select Outside the organization in the Select Scope window.


As the action choose to Append a disclaimer to the message…


Click Enter text… to add the disclaimer message to the rule, when finished click Ok.


Then click Select one… to choose an action to take if the disclaimer can’t be applied. When finished click Ok.


This gives us the following rule, look through the settings to make sure that everything is ok and then click Save.


To make sure that everything is working ok we can check the rule in Exchange Management Console. As you can see, the rule we created in ECP is listed in EMC as well.


Configure Journal Rules in ECP

Just as Transport Rules we can now manage Journal Rules in ECP too, this is also placed under Mail Control. Before we create a new rule we must configure the address that NDRs for undeliverable journal reports will be sent to, Click Select address.


Enter the address you want to use or click Browse to browse for a user.


Choose the user you want to add and then click Ok.


When you are finished adding the address that reports will be sent to click Save.


Now that we have the report address configured we can move on to create a new rule, click New to start the creation.


First we have to configure the user which we will journal messages. This can be a specific user of we can journal all messages. To specify a user, Select A specific user and click Select people….


In the address book windows find and mark the preferred user, click Select and then click Ok.


Select the scope of messages, in my example the scope is All Messages. Also, add the address to forward journal reports to and enter a suitable name for the rule. When finished with the configuration click Save.


All done, but let’s check if the rule shows in Exchange Management Console as well.


”Reset Virtual Directory” tool in EMC

Some of you might think that this new feature isn’t that much of a deal, but you can’t imagine how many times a virtual directory reset can be the magic solution to problems related to any of the virtual directories. By adding this as a graphic wizard the MS Exchange Team has made it easy to use and you don’t have to use PowerShell.

To start the wizard navigate to Server Configuration, Client Access, select the server you would like to modify and either right click the server and click Reset Virtual Directory or click Reset Virtual Directory in the action pane.


On the Introduction step, click Browse to select the virtual directory to reset.


In my example I will reset Microsoft-Server-ActiveSync in Default Web Site, click on the directory you need to reset and then click Ok.


Click Next to move on to the next step.


To choose where to save the current directory settings click Browser. The default path will do for me, when finished click Next.


After reviewing the summary and making sure that all information is correct, click Reset.
Note that this does remove all custom settings for the specified directory and resets it back to default.


After the reset is complete click Finished.


But we aren’t finished yet, for the changes to take effect we need to reset the IIS. Open your favorite console and run the following command:

iisreset /noforce


Thanks for reading!

That’s it for now folks, I might be adding another post with more features tomorrow depending on the work load. Thanks again for reading and do not hesitate to drop a comment or contact me if you have any questions of thoughts! Part one in this series can be found here:

Exchange Server 2010 SP1 Beta – Installing and Features Part 1

Yesterday I downloaded the Exchange Server 2010 Service Pack 1 beta and I though that I would give you some more information then just the download link. This is part one and it will be followed by part two as soon as possible. I have choose to split the post in to at least two parts to keep them a bit more manageable…


There is a couple of pre-requirements that we need to look at first:

Don’t bother following the download links for the update and hotfix from the Readiness Check step in the setup since those pages can’t be found.



When you’re all set with the pre-requirements it’s time to start the setup. The process is quite straight forward, you have a couple of choices to make starting with language upgrade.

I choose only to upgrade the languages from the DVD as this matches the choice I made during the original installation. If you installed all languages you should choose to upgrade all languages in this setup as well.


The next couple of steps isn’t much to talk about, just click through those…



If you have installed the updates i mentioned in the pre-requirements section before your readiness check should look like this, all is well and we are ready to start the upgrade.


The upgrade process does take a while, this is a lab server so it’s not the fastest horse in the stable, but I have seen this mentioned by others too. So don’t expect to have the it done on your coffee break :)


When all is done you should be up and running Exchange 2010 Service Pack 1!

Setup related issues
I tried accessing OWA directly after upgrading to SP1, and received Error Code: 408. The operation timed out. Apparently the World Wide Web Publishing Service (W3SVC) was never started after the setup was finished. After a manual start OWA worked just fine.

The second issue I found was that after installing the upgrade OWA had lost the default domain setting for logon. First I noticed this warning in EMC:


This is the warning message :


To solve the issue I opened up properties for OWA and changed the Logon Format to Domain/User name and clicked Apply. Then I changed it back to User name only, applied the settings and the message disappeared. Also worth mentioning is that OWA was functioning as normal both before and after this action was taken. This could be a error in EMC and not a actual configuration error in Exchange Server or IIS.



This is not a complete list of features, Microsoft has yet to release a complete description of Service Pack 1. But since this is a beta my guess is that we will see a complete list in the release notes for Service Pack 1 RTM. I will present some of the new features that I appreciate below, if you have questions on any other feature and would like me to investigate it just let me know and I will post it here.

RBAC role management in ECP

Since I am a bit of a RBAC freak I found this feature very handy. There are three options to choose from:

  • Administrator Roles – Manage Role Groups and administrative rights
  • User Roles – Manage Role Assignment Policies and users rights to handle their own mailboxes and settings
  • Auditing – Generating reports for easier overview of changes made to mailboxes and configuration


Manage My Organization in ECP
Before we can do any changes to the organization we need to navigate to the ECP and choose to manage My Organization.



Administrator Roles
In this example I will add one of my users, Test, to the Recipient Management Role Group. Start with selecting the correct group and click Details.


Then choose which users to add to the Role Group, click Add to display a window with the user list.


Select the user you would like to add to the Role Group and click Add. You can add multiple users at once or one at a time. When finished, click Ok.


Back in the Recipient Management Role Group Window, do a quick check that all settings is ok an then click Ok.


All done, notice that the Members of the selected group as well ass settings are are displayed in the right part of the window. Also notice the beautiful highlighting of Members!


This is a very powerful yet simple tool, Instead of using PowerShell commands you get a easy-to-follow management tool. You do not have to think about the correct order of adding users or doing configuration changes. You can of course create your own Management Groups and/or edit the default groups, even if the latter is NOT recommended.


User Roles
If you want to control which setting the users should be able to change for their own account and mailbox this is the place to go. Lets say that you need to create a policy for some users and you only want them to be able to edit their contact information.

First, navigate to User Roles and then click Add to create a new Role Assignment Policy.


Enter the name and description of your new policy and then choose the settings you want the policy to include. In this example I choose  and MyBaseOptions. MyBaseOptions is required for the users to be able to use ECP and OWA Options. When you are finished choosing roles click Save.


Now you will see you newly created Assignment Policy listed. In the right part of the window you will se the description and a list of includes roles as well.


Next we have to add this Role Assignment Policy to a user. Do achieve this we have to navigate to Users & Groups and then Mailboxes. Select the Mailbox you want to edit and then click Details.


You will surely notice that there are a lot of settings that you can administrate. In this example we will not look at all of them, the one we are looking for can be found under Mailbox Settings. Choose the policy you created earlier in the Role assignment policy drop down list. In this example it is called Edit Contact Information. When finished changing settings click Save.


That’s it, we have now created a Role Assignment Policy and enabled it for a user. 

I will also give you a quick look at the auditing feature which enables administrators to generate different reports. Simply click on the report you want to view, I this example I choose Run an administrator role group report…


As default, the report will display all role groups with changes made during the specified time range.


The time range and role group filter can be modified as you like.To search for changes made to a specific role group click Select Role Groups and you will see a list or groups.Choose groups to search for and when finished click Ok.


That’s all for now in this subject. If you want more information on RBAC in ECP just let me know!

Updates to Personal Archives

Microsoft, the Exchange Team, has also included changes to how the Personal Archive is working. On major changes is that now the archive mailbox can be place in a different database then the user mailbox. That is a great and very much wanted feature. For example, it enables you to store the archives on different physical disks then the user mailbox. If you are using SAS in a SAN you can store archives on cheap DAS SATA.

Create a Personal Archive in a different database
Let’s have a look at this great new feature. We start with enabling archive for our user Test2. Right click the user and select Enable Archive…


In the Enable Archive Window, check Choose a specific mailbox database rather then to select one automatically and then click Browse. Note that you can also choose to place the archive on a remote host such as Online Archives. I will not get in to that in this example…


Choose the database you want to place the archive mailbox and then click Ok.


Make sure that all settings are correct and then click Ok.


All done, notice that the Mailbox Database reads MailboxDatabase1 and the Archive Database reads MailboxDatabase2.



Move a Personal Archive to a different database 
After the upgrade to SP1 you can choose to move either the User Mailbox, the Archive Mailbox or both at the same time. Let’s have a look shall we? Right click the mailbox you want to move and choose New Local Move Request.


In the New Local Move Request window, click Browse to choose the target database.


In my case I will choose to move the archive mailbox to MailboxDatabase1. When you have selected the preferred database click Ok.


Before we start the move we need to specify which mailbox to move, there are three options:

  • Move only the user mailbox
  • Move only the archive mailbox
  • Move both the mailbox and the personal archive
    I choose to move only the archive mailbox. After selecting the option to use click Next.
    This next window is no news to you i guess, make the changes you want to do if any, then click Next.

Check the settings you have made in the configuration summary and then click New.


When the command finishes click Finish to close the window.


If you look at the mailbox in the results pane you will see that the Archive Database now reads the new database name. In my case that is MailboxDatabase1.


You now have the Personal Archive moved to a new location!

Provision and configure the Personal Archive in ECP
According to this early post about SP1,, you where supposed to be able to administrate Personal Archives using ECP. unfortunately it is not, as far as I can see, included in this build. I hope that it is included in a build later on and I will post it here as soon as possible.

EDIT: The MS Exchange Team confirmed toady that provisioning Personal Archives is not possible through the ECP, you will have to use EMC or PowerShell.

Thanks for reading!

This ends part one of this post,  I will post part two as soon as possible. Thanks for reading and please let me know if you have any questions or if you want me to show you a feature. Part 2 in this series can be found here:

OCS 2007 R2 – Deploy Server Wizard Has Failed

Recently I was doing an installation of OCS 2007 R2 Standard and I got this message when running the installation wizard:


In the log I found the following error message:

[0xC3EC796C] One or more errors occurred during execution of the wizard; the wizard was unable to complete successfully. Please check the log file for more information.


And when looking a bit further, following the link provided in the first message i found this error message:

[0xC3EC78D8] Failed to read the Office Communications Server version information. This can happen if the computer clock is not set to correct date and time.



According to Microsoft this can be related to Security Update for Microsoft Windows (KB974571). There are two things you can do to resolve this issue.

  1. Uninstall update KB974571.
  2. There is a fix available from Microsoft. Look under section “Resolution for these known issues” on the following link: