2010-04-14 Leave a comment
Recently I was doing an installation of OCS 2007 R2 Standard and I got this message when running the installation wizard:
In the log I found the following error message:
[0xC3EC796C] One or more errors occurred during execution of the wizard; the wizard was unable to complete successfully. Please check the log file for more information.
And when looking a bit further, following the link provided in the first message i found this error message:
[0xC3EC78D8] Failed to read the Office Communications Server version information. This can happen if the computer clock is not set to correct date and time.
According to Microsoft this can be related to Security Update for Microsoft Windows (KB974571). There are two things you can do to resolve this issue.
- Uninstall update KB974571.
- There is a fix available from Microsoft. Look under section “Resolution for these known issues” on the following link: http://support.microsoft.com/kb/974571/en-us